We truly believe we make the most coziest and warmest products in the world and we want to make sure we back that up with a risk-free 90-day guarantee.
If you don’t have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.
Processing Time: 1-2 days.
Shipping Time: 7 to 20 days
Estimated Delivery Time = Processing Time + Shipping Time (depending on your location)
All of our products can be canceled until they are shipped. If your order is unpaid, you can easily cancel your order by yourself. If your order has been paid, you can contact our customer service to cancel your order. We cannot guarantee any request to cancel or modify an order once production has already begun. There are no order cancellations accepted once production has begun on any custom or specialty products (items that are not a stock size).
We encourage you to go on a thorough check-up when you receive the package and make sure whether the items are the ones you have specified. If you are going to exchange/return the product, please make sure that they are in the original condition, unused, undamaged and in original package.
Contact Us –
Address : 71-75 Shelton Street London, Greater London WC2H 9JQ United Kingdom
Phone : +212 6 67 34 05 87
Email : Support@galioo.com
Live Chat –
Mon -Thu (8am- 4pm) GMT
Monday – Friday (8 am – 4 pm) GMT 24/7 Email support available